Introduction
Welcome to Lanswood ("we," "our," or "us"). By engaging our services, you ("Customer" or "you") agree to be bound by the following Terms and Conditions. Please read these terms carefully before proceeding with any works or services.
 
Subcontractors and Quality of Work
Lanswood may use subcontractors to perform specific tasks and complete projects. We assure you that we will take all reasonable steps to ensure that the subcontractors adhere to Lanswood's high quality of work standards. However, please be aware that Lanswood is ultimately responsible for the overall quality of the work delivered.
 
Communication with Lanswood
For any queries, concerns, or changes related to the works or services, you must communicate directly with Lanswood. We will act as the central point of contact between you and our subcontractors. All communications regarding the project, including feedback, complaints, and updates, must be directed to Lanswood.
 
Communication with Subcontractors
While Lanswood will facilitate communication between you and the subcontractors, we cannot guarantee direct communication between the two parties. Subcontractors operate independently and may have their own communication procedures. Any discussions or agreements made between you and subcontractors without the involvement of Lanswood are done at your own risk.
 
Complaints and Changes
In the event of any complaints or desired changes to the agreed plans or services, you must communicate your concerns to Lanswood. We will assess the situation and take appropriate action, which may include consulting with subcontractors as necessary. Lanswood will strive to address and resolve any issues promptly and professionally.
 
Liability
Lanswood will not be held liable for any damages, losses, or disputes arising from direct communication between you and subcontractors. By agreeing to these Terms and Conditions, you acknowledge that Lanswood cannot guarantee the actions or representations made by subcontractors.
 
Intellectual Property
Any designs, plans, documents, or other intellectual property developed or provided by Lanswood as part of the project remain the property of Lanswood unless explicitly transferred to you in writing. You agree not to reproduce, distribute, or use any such intellectual property without our prior written consent.
 
Completion Timeframes
While Lanswood will make every effort to complete the project or services within the agreed-upon timeframe, there may be factors beyond our control that could cause delays. We will keep you informed of any significant changes to the project timeline.
 
Payment Terms
Payment terms and schedules will be agreed upon before the start of the project or services. You agree to make payments to Lanswood in accordance with the agreed-upon terms.
 
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom.
 
Amendments
Lanswood reserves the right to update or modify these Terms and Conditions at any time without prior notice. The latest version of the Terms and Conditions will be posted on our website.
 
By engaging Lanswood, you signify your acceptance of these Terms and Conditions. If you do not agree with any part of these terms, please do not proceed with the works or services. Should you have any questions or concerns about these terms, please contact Lanswood before commencing the project.